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Shipping Policy


Shipping Policy

1.Shipping Methods: Freeworld Exports offers a variety of shipping methods to suit your needs: Standard Shipping: Our standard shipping option provides cost-effective and reliable delivery within a specified timeframe. Express Shipping: For faster delivery, you can opt for our express shipping service. This option ensures a quicker transit time for your shipments. Freight Services: We also offer freight services for bulk shipments or oversized cargo. Contact our customer service team for a customized quote.

2. Shipping Rates: Shipping rates are calculated based on various factors, including the destination, weight, dimensions, and shipping method selected. You can obtain a shipping quote by contacting our customer service team or using our online shipping calculator on our website.

3. Delivery Timeframes: The estimated delivery timeframes for each shipping method may vary. Freeworld Exports is committed to meeting the delivery schedules outlined during the booking process. However, please note that factors such as customs clearance, weather conditions, and unforeseen events can affect delivery times. We will do our best to keep you informed about any delays. Our tentative delivery days after receiving order 3-7 working days

4. Tracking and Notifications: Once your shipment is on its way, you will receive tracking information, allowing you to monitor the progress of your shipment in real-time. We also provide email notifications and updates regarding the status of your shipment, including any unexpected delays.

5. Customs and Duties: For international shipments, customs clearance and import duties may apply. It is the responsibility of the recipient to be aware of and comply with their country's customs regulations. Freeworld Exports can assist with customs documentation to facilitate the clearance process.

6.Shipping Documents: We provide all necessary shipping documents, including bills of lading, commercial invoices, packing lists, and certificates of origin, as required. Please ensure that you provide accurate and complete information for these documents to avoid customs clearance issues.

7. Shipping Restrictions: Certain items may be subject to shipping restrictions or require special handling due to their nature, size, or destination. It is essential to inquire about any specific shipping requirements for your goods before booking a shipment with Freeworld Exports.

8. Damaged or Lost Shipments: In the unlikely event of damage to or loss of your shipment, please contact our customer service team immediately. We will work diligently to resolve the issue and initiate the claims process if necessary.

9. Returns and Refunds: For information on returns and refunds, please refer to our Return Policy on our website.

10. Contact Information: If you have any questions, concerns, or require assistance with your shipment, please don't hesitate to reach out to our customer service team:

Email: support@freeworldexports.com
Phone: +1 (609)-318-0570
Address: 309 Fellowship Road, Suite 200 Mt. Laurel, NJ 08054, USA

11. Changes to Shipping Policy: Freeworld Exports reserves the right to update or modify this Shipping Policy at any time. Any changes will be effective immediately upon posting on our website. Thank you for choosing Freeworld Exports for your shipping needs. We appreciate your business and are dedicated to providing you with the best shipping solutions and customer service possible.

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